The Role of Real-Time Delivery Alerts In Ensuring Instant Customer Gratification

Long gone are the days when customers used to wait for weeks to get their order delivered. Ongoing digital transformation and increased use of technology have changed the whole scenario. These days, every customer wants their order to be delivered on the same or the next day. However, not every e-commerce store can offer this service, but what they can least provide is the visibility on their order.  Order visibility with real-time delivery notifications can really make a difference. Before mentioning the points to validate this statement, let’s understand a bit more about delivery alerts or shipment alerts.  What are…

Order Fulfillment in Modern Retail: What it is and How to Make it Efficient

Have you ever wondered how a product, you order online, reaches your doorsteps in a few days (sometimes even on the same or the next day)? Well, online shopping might seem like a cakewalk to consumers, but there are a plethora of processes that run behind to make that product available and delivered to your location.  What is order fulfillment? For an e-retailer or online store, the process of receiving an order, preparing it for dispatch, and delivering it to the customer's location is known as order fulfillment.  Different order fulfillment models  Now when you know what processes falls under…

How to optimize inbound and outbound logistics?

As the whole world combats with coronavirus outbreak, efficient management of supply chain operations has become crucial for every organization. But what’s more important is to understand inbound and outbound logistics, which acts as building blocks for the supply chain management. As the name implies, inbound logistics is responsible for the inflow of the raw material from various suppliers to the manufacturing plants and then to the warehouse. On the other hand, outbound logistics is reverse of the former. The latter deals with the processes involved to deliver the goods from the vendor’s place to the customer’s destination. Let’s know…