Keeping Pace With An Increasingly Digitized World

Over the past few decades, there have been a number of companies that have scaled great heights only to be overtaken in a few short years by younger, more technologically enabled disruptors. The smartphone market and the decline of Nokia and Blackberry would be the prime example of such disruption. However, the companies that have adapted to the changing scenario have gone on to use their inherent domain knowledge in the new environment. Netflix which started as a DVD rental service has now achieved a global presence in the online content streaming market — a scale that would never have…

The hunt for Reliability in Logistics

The current e-commerce ecosystem in India is characterized by fierce competition. Players in this ecosystem have taken note of the competitive advantage that a technology enabled, efficient supply chain can provide. In many cases, the logistics service provider is the only physical interaction that the company has with its customer. In other words, service levels of the LSP are directly related to the service levels of the e-commerce companiesTo get high service levels at reasonable costs is what will differentiate the leaders from the rest. A good amount of progress has been made but there are still a number of challenges facing…