How does Shipsy’s Logistics Management Software Work?
Vendor Panel
Raise Pickups
After the customer receives a new order, they can log in to the portal and enter the required details to raise a request for the consignment pickup.
AWB generation and print labels
After raising the consignment pickup request, the customer can proceed to the Airway Bill generation to allow both the consignors and the end-customer to track the status of the order. The customer can also print labels, including the AWB number, customer details, and other information, to paste them on the consignment.
Track Consignments
The customer can track and check the status of the consignments that are handed over either to the logistics partner or the consignee.
View POD (Proof of Delivery)
The customer can check and keep a record of the proof of delivery uploaded by the delivery agent.
Operations Dashboard
Manage pickup requests
The logistics partner can check the received requests from the customers and arrange the pickups.
Assign consignments to the nearest hub
After picking up the consignment(s), the logistics partner then assigns them to a particular hub depending on the location of the end-customer and various other factors.
Assign drivers
The feature assists the logistic partner to assign the drivers to initiate the last-mile delivery process.
CoD settlements by drivers
The logistics partner can track the cash received by the drivers against the delivered orders.
Route planning and optimization
Track and trace consignments
The logistics partner can track and trace the consignments and ensure whether they are being delivered on time or not.
RTO (Return to Origin) consignments
After too many failed delivery attempts, the logistics partner can raise an RTO request for the consignment.
Driver App
Pickup and manage orders
Drivers can check the pickup requests and manage the received orders from the hub or the consignor.
InScans and OutScans at the hubs
After receiving the consignment from the consignor and after picking it up from the hub for the delivery, the delivery agent scans the consignment.
Digitize the proof of delivery
CoD remittance calculation
To maintain the record for the cash received against the CoD orders, the driver can use this feature.
Contactless delivery with POD through photo capture
If the end-customer opts for the contactless delivery, the driver or the delivery agent collects and uploads the proof of delivery by capturing the photo.
Multi-language support
This feature of the logistics management system helps the drivers to access the panel in their preferred languages. They can choose from Hindi, English, and Arabic.
End-customer Panel
Track orders
The end-customer can track the status of the order to know the precise date and time for the consignment delivery. Once their consignment is out for delivery and they receive a tracking link, they can also check the real-time status of the consignment.
Reschedule delivery
This feature is provided to allow the end-customer to reschedule the delivery date or time if they are not available at the provided address at that moment.
Pin exact location
Contact delivery agent
For any update on the delivery, the end-customer can contact the delivery agent through the provided contact number in the tracking link.
Share delivery experience
The end-customers can share their delivery experience by using this feature. In case, if they have received an order delivery message when they have not received the same, they can raise a complaint against the delivery agent.
Online payment request
In case, if the customer is unable to pay in cash for the CoD order, they can raise a request for the ePayment. The consignor panel will receive the request and generate an online payment link for the same.
Benefits of Shipsy’s Logistic Management Software
Through our logistics and courier management software, we help businesses to-
- Reduce the customer complaints by 35%
- Save up to 20% delivery lead time
- Get 100% customer satisfaction
- Increase the first-attempt delivery rate by 15%
- Minimize the logistics cost by 6%
- Increase DPV (deliveries per vehicle) by 20%
- Decrease TAT (turnaround time) by 20%
Why Choose Shipsy’s Logistics Management Software?
We leverage the latest technology to develop a logistics management software that fulfills your customized business requirements and fits in your budget.
Interactive and Friendly User Interface
Just like our courier management software, the logistics management software designed and developed by Shipsy has a highly interactive and friendly interface that can be used by the consignors, drivers, end-customers, and logistics companies.
Exceptional experience
We aim to develop the best logistics management software that helps you deliver an unmatched delivery experience and achieve 100% customer satisfaction. Our software is embedded with all the latest features required to reduce logistics costs and improve on-time delivery of the consignments.
Huge clientele
Round the clock support
Our team of professionals offers 24*7 support services to help our global clients to respond to the queries of our existing and potential clients. Besides this, we also offer smart interactive assistants to enable voice-based interactions.
FAQs
Yes, depending on your particular business requirement, you can opt for an individual module for the first-mile delivery and last-mile delivery.
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