Logistics and transportation industry that contributes to around 5% to the GDP of Oman is growing at an unprecedented rate. The government of Oman has invested heavily to create world-class infrastructure and economic zones, airports, roads, warehouses to make the country as one of the top logistics hubs by 2040. At present, many businesses, including logistics companies in Oman, are facing difficulties in running their logistics operations. The main challenges include government regulations, high transportation costs, and problems with the workforce management.
Logistics automation is one of the most effective solutions to these problems. However, finding the best logistics software in Oman is still a challenge in itself. And, if you, too, are facing difficulty in finding the right logistics management software for your business then this article is for you. Here, we have mentioned the features that should be there in the logistics management system you choose for your business in Oman-
Features of logistics software in Oman
The software should be simple to integrate with your current order management system or ERP system. This will not only save time, but also the cost of hiring specialized professionals for the task.
Make sure the deployment of the software doesn’t take too long. To get such software, you can look for cloud-based solutions that can be deployed in a short period of time.
Smart order management system
Managing large volumes of orders manually is a daunting task that requires huge manpower and time. Make sure the logistics software you find has an intelligent order management system to automate the task of order segregation and order allocation to the right vehicle and driver.
AWB generation and label printing
Generating air waybill and printing labels for the packing requires an undivided attention and utmost precision. Nothing and no one could beat the speed and accuracy of a logistics software doing this task.
Digitized route planning and optimization
Planning delivery routes manually, considering multiple factors like delivery location, road restrictions, weather conditions, etc., is not possible. Logistics software with the automated route optimization feature can help in making this feasible.
Consignment tracking in real-time
Real-time consignment tracking is one of the main features that logistics management software should possess. The feature helps both the vendor and end-customer to know the updated status of the order. Also, it helps in minimizing the number of calls to the customer support centre (as the customer has visibility over the order status).
A multi-language rider application should also be a part of the logistics management system in Oman. The app can help riders to manage every order efficiently and deliver it timely. Also, the rider can look into new pick up requests and get instant updates on order cancellations or change in delivery address or time.
Right after the pandemic hit the world, contactless delivery has become a new norm for the order deliveries. Make sure the logistics software provides provisions for the same with features like digitized proof of delivery and online payment request (for the COD orders) at the time of the delivery.
COD payment calculation
Logistics management software in Oman with this feature can help the riders to calculate their cash on delivery payments and update every transaction instantly in their app. The vendor or the logistics company can also check the same on their operational dashboard.
Check delivery ETA
Consumers these days want complete visibility on their order. Also, they want to know when the order will be delivered. Providing them the option to check delivery ETA would serve this purpose and also bring customer satisfaction.
With this option, consumers can change the time and address for the delivery. The rider will also get the notification for the same. The option helps in reducing driving hours and efforts.
You can get logistics software with all these and other advanced features by connecting to Shipsy. The company offers SaaS-based logistics software that can be customized as per the specific need of any business. Bring logistics automation to your business in Oman today!