The hunt for Reliability in Logistics

The current e-commerce ecosystem in India is characterized by fierce competition. Players in this ecosystem have taken note of the competitive advantage that a technology enabled, efficient supply chain can provide. In many cases, the logistics service provider is the only physical interaction that the company has with its customer. In other words, service levels of the LSP are directly related to the service levels of the e-commerce companiesTo get high service levels at reasonable costs is what will differentiate the leaders from the rest. A good amount of progress has been made but there are still a number of challenges facing…